We have used Candlepines twice now. Both times Bronwyn and Phillip have been very friendly, approachable, and professional.
They were accommodating when we wanted to do the funeral service ourselves and made the day, with their help and with the help of their daughter, run very smoothly.
One of my friends was so impressed, she said she wants to use Candlepines for her own funeral. When later, I told this to Bronwyn and Phillip.. Phillip quipped ‘No hurry.’
They have assisted us after the funeral as well, and have been kind in their suggestions of assistance in coping with grief.