Helpful, understanding, caring and able advise us. Wanting to understand us as people, getting to know our loved one and our family, not just clients
Helpful, understanding and caring
© 2019 Candlepines Undertakers of Distinction Pty Ltd | Memorial & Funeral Services, Prepaid Funeral Plans, Arrangements for Funerals, Homes & Directors, Cremations & Burials, Coffins Caskets & Urns Based in Williamstown, in Melbourne’s Western Suburbs, we service all Melbourne suburbs, Geelong & Ballarat.
Candlepines
4.7
Based on 143 reviews
Candlepines
4.7
Joanne Hill
02:59 29 May 25
Bronwyn and Phillip were so very helpful during such a testing time. Their support, and understanding made things not seem so daunting. They showed care and gave us reassurance. We’re so very grateful that we had them and their team guiding us through the formalities of farewelling our dear dad.
Bekki D
04:19 15 Apr 25
Candlepines Undertakers made a very difficult time easier for our family with their compassion and professionalism. Bronwyn was incredibly kind and respectful, guiding us through a private cremation with no service, exactly as Mum wished. Everything was handled with care, sensitivity and warmth. We are deeply grateful to Bronwyn and the team for their support and understanding.
Julian Szabo
13:35 27 Mar 25
I cannot thank Candlepines enough for their kindness and professionalism during such a difficult time. Losing my dad was incredibly hard, but their compassionate support made the process much easier to bear. Every detail was handled with care and respect, ensuring that my dad’s farewell was truly meaningful. I am deeply grateful for their guidance and the comfort they provided to our family. Highly recommend their services to anyone in need.
DaveMax sienna
01:08 09 Feb 25
On behalf of myself and family, thank you Candelpines and Bronwyn for your assistance with my Mum's funeral.Everything went to plan on the day, it was perfect, we were very pleased with your service.We would highly recommend your company to others.
Emma Grace
20:52 22 Jan 25
Bronwyn & candlepines were absolutely amazing when dealing with the death of my mother. Super supportive & understanding, I could not recommend enough
Sam Sgroi
23:21 19 Jan 25
Philip and Bronwyn supported us once again, when we suddenly lost our beloved late brother, they were helpful with dealing with the State Trustees and very respectful and professional.Thank you to Candle Pines.Sam Sgroi
Joseph Quiazon
05:35 17 Jan 25
We reside in Queensland and my late mother lived her entire life in the western suburbs in Victoria. We were very fortunate to have met Bronwyn and Phillip at Candlepines and commend their professionalism, efficiency and empathy in relation to my late Mother’s arrangements during perhaps the most difficult period of the calendar year between Christmas and New Year.The high degree of compassion, care and diligence shown by Bronwyn and Phillip would never be found in any large national Funeral Director which is one of the primary reasons as to why we selected Candlepines for their genuine and personal service provided to our family, even more important as we reside interstate.A death of a loved one represents a difficult time in any family which can either bring out the best or worse in some families. Both Bronwyn and Phillip were intuitive in this regard and quite adept at handling any situation and were particularly skillful at managing a highly irrational, emotional and obstinate individual family member who created additional unnecessary pain and anguish.On behalf of my family, I am grateful for Bronwyn and Phillip’s support and responsiveness during this difficult time and Candlepines is well known to a number of local catholic parishes in the surrounding area and they are also highly recommended by a number of local Parish priests and I now fully understand and appreciate the reason why.
Branka & Martin Briffa
11:14 07 Jan 25
Thank you Bronwyn and Philip for the compassion and care you have shown us when putting our mum to rest. You have made it that much easier in navigating the process when losing a loved one. Your prompt attention to any questions is commendable. Candlepines has become the family funeral directors of choice and we will continue to recommend your services. On behalf of the Mlakar family, Thank you.Branka Briffa
Rosemary Greene
04:27 10 Dec 24
From the initial meeting Bronwyn was wonderful. I would recommend Candlepines to anyone going through a similar difficult time.
Kevin Ford
06:48 04 Dec 24
My sister-in-law died suddenly on a trip to Victoria, with no family members in the state. When I reached out to Candlepines during the evening, Bronwyn took my call personally and immediately swung into action. Other "large" funeral directors either asked me to call back the next day, or dictated when our requested services would be held.Candlepines offered great support and flexibility throughout our bereavement. They liaised with the coroner and the crematorium, arranged a tranquil and tasteful viewing, organised natural products for the funeral gown and restoration, and planned a prompt return of the ashes for repatriation to New Zealand.Bronwyn and Candlepines have our deepest thanks and highest recommendation for their caring and professional approach.
Bavarian Queen
04:51 27 Nov 24
Bronwyn and Phil comforted us during a very sad moment in our lives and showed compassion and respect- We highly recommend them- God Bless you both
Terry Bekesi
23:41 26 Nov 24
Thank you so much for providing such a caring, professional and easy service. Having the ability to so easily contact you with any queries made the process that much easier, in what can be a stressful time.
Sandy HOLLENBERG
08:25 21 Nov 24
I found Bronwyn to be very pleasant and helpful. She went over and above the service one would expect from a funeral service. She helped me so much, walking with me through something I had never done before. She and her team were very professional with conducting the funeral on the day. I am very grateful for their care . Thank you so much.
Bonnie O’Brien
11:44 19 Nov 24
Bronwyn, Philip and the team did a wonderful job in assisting our family organise the funeral of our grandfather at the Altona Sports Club. Bronwyn was professional, empathetic, super organised throughout the whole process and ensured our vision came to life on the day. She also read the eulogy beautifully and made sure she got all details (including pronunciations) correct. In fact she had a strong attention to detail for all matters relating to the service. We feel lucky that we found Candlepines by chance and would highly recommend their services. Thank you Candlepines team.
Sharon Lynette
07:19 22 Oct 24
Bronwyn and Phillip have looked after a few of my family members.I highly recommend them for their sensitivity and care of loved ones and personalised service
Concetta Sgroi
20:06 11 Oct 24
Candlepines were recommended to us by a family member. From our initial meeting with Phillip and Bronwyn, we felt supported. They helped us plan a tailor-made funeral for our late mother with compassion, integrity and professionalism. We highly recommend Candlepines.
Marie Garner
06:47 06 Sep 24
Highly recommend going through candlepines their service was magnificent and their professionalism is amazing.Very respectful and take great care of your loved one and handle all the processing of the funeral planning very well, respectful of all your wishes for your loved one.You won’t be disappointed with their service.
Daniel Briffa
01:15 04 Sep 24
What a great experience we as family had during this very difficult time. All our questions answered and supported the whole time. Thank you for helping us to the Candlepines family.
gary scott
00:04 14 Aug 24
A small private funeral was our wish,Candlepines provided just that.in a most caring and respectful wayWe are very grateful for Bronwyn and Philip for being so warm and caring at this sad and stressful time. Anne Scott.
hongo mania
02:12 13 Aug 24
Bronwyn and the team were timely, professional and respectful in difficult times when elderly family members have passed away at home. Helped to navigate death administration roadblocks. Candlepines made a very difficult time as smooth as it can be from moving deceased persons from the home in a respectul manner to cremation to receipt of the death certificate. All at a reasonable cost
Nadia Westrip
11:22 31 Jul 24
We are so grateful to Bronwyn and Phil for their compassionate guidance and support throughout the recent funeral arrangements for our loved one. They managed every detail with utmost professionalism and respect, ensuring a seamless service that left us thoroughly satisfied during a difficult time.
Farid Salibi
01:32 04 Jul 24
An exceptional experience in every sense. Everything was simple and prompt. Both Bronwyn and Phillip we professional and showed high level of empathy and respect. To add to their exceptional service, they offered the best packages with affordable and competitive prices. I am glad to have made the choice of Candlepines. I highly recommend and will be using their services in future without a doubt.Thank you Bronwyn and Phillip.
Julie Leathers
04:54 20 Jun 24
My husband passed away this month. I would highly recommend Candlepines as I found them to be of the greatest help and support, they took all the stress away from having to go thru this very hard time for myself and family They showed genuine love and concern for all who attended Thank you Bronwyn and Phillip so much ,would give more stars if I could 😀❤️❤️❤️
Paul Moore
05:00 18 Jun 24
The staff at Candlepines were extremely attentaive to our wishes and provided information that made the process seamless. It is not something we were familiar with and Bronwyn provided clear information which took the stress out for the family in farewelling out Father. It was appreciated.
Trish Moore
10:32 28 May 24
A huge thank you to Bronwyn and Phillip for being so kind and capable in arranging the funeral for our elderly father. Bronwyn spoke beautifully at the Funeral and took the anxiety out of all the arrangements. It was a lovely send-off.
John Reginato
01:18 18 May 24
Thank you once again Bronwyn and Phillip for helping Olga and all our family through a very difficult time following the loss of her much loved dad. Your attention to detail, compassion and care was appreciated by us all, as was the case a few years ago with my late mother’s funeral. We highly recommend Candlepines.
Bill Paraskevas
04:53 02 May 24
Bronwyn, Phillip and the staff at Candlepines handled my mother in-law's funeral last year and were fabulous, so didn't hesitate in using them for my father in-law two weeks ago. Again they were absolutely wonderful with the care they gave us. It was family awkward and they helped immensely, right down to the sourcing of Father Michael for the graveside burial. He was amazing.
Vinnie Pillai
06:21 23 Apr 24
Thank you Bronwyn Aspinall from Cande pines for helping our family, when my dad passed away. We tried all the other funeral services but Candle pines was the only one who was able to accommodate and help our family at short notice.
Erika B. Madzar
13:02 12 Apr 24
thankyou to Bronwyn & team for looking after my mum, her funeral & my family.
I felt personalized care, empathy & great service at this difficult time laying my mum to rest unexpectedly.
I will definitely recommend Candlepines Thankyou again 🙏
I felt personalized care, empathy & great service at this difficult time laying my mum to rest unexpectedly.
I will definitely recommend Candlepines Thankyou again 🙏
Tegan Mock
08:19 06 Apr 24
I recently lost my mother and was so overwhelmed looking at funereal directors, I came across Candlepines and they just felt right. I met with Bronwyn who was absolutely lovely and so supportive helping me organise everything. She was so helpful with any questions I had and when it came to the service, the service was amazing. I have been to funerals in the past but candlepines really made us feel comforted and they treated us like family. I thank Bronwyn and the candlepines team for all of thier help and support. I would highly recommend candlepines to anyone finding themselves in the situation of needing to organise a funeral for thier loved ones.
Shirlee Bennett
11:09 26 Mar 24
Thank you Bronwyn for being so caring and taking of care of things for me, you made everything so easy.I would highly recommend you to my family and friends.
Kathy Lewer
03:55 14 Mar 24
We were provided exceptional assistance by Bronwyn and her team amidst a challenging period. They went above and beyond, offering guidance at every stage. The compassionate women who came to our family home were considerate, empathetic, and showed great respect for everyone's requirements. This marks the second occasion we've sought assistance from CandlePines, and once again, we were thoroughly satisfied with their services.
Julie Harrap
05:01 05 Mar 24
The recent services provide by Bronwyn and Phillip were fantastic. The empathy, kindness, patience and knowldge that Bronwyn shared to navigate us through an emotional and difficult process was really appreciated. Would highly recommend the team at Candlepines. The best in the local area.
Karolina Wardawa
08:17 26 Feb 24
We had a fantastic experience with Candlepines, Bronwyn and the team. Very professional, knew what they were doing, empathetic and very responsive. They made this experience for us less stressful and we felt like we could fully trust them. I would highly recommend Candlepines.
Kathleen Colton
22:31 10 Feb 24
Thank you Bronwyn and Phil for providing a wonderful send off for my Mum. You stepped in when we really needed a guiding hand and made a tough time much easier. Thanks for being so available to us.
Andre Dreyfus
07:26 31 Jan 24
On behalf of my family, I want to thank Bronwyn and Phillip for their highly professional guidance in helping us to arrange my Suzanne's funeral. Bronwyn’s experience and attention to detail carried us through the emotionally difficult task of planning a funeral honouring Suzanne’s life. I recommend Bronwyn and Phillip without reservation.Andre Daniel-Dreyfus
Suelette D
02:24 29 Jan 24
Bronwyn did a marvellous job - with sensitivity and gentle, practical problem solving at time when it was hard for us emotionally to focus on making decisions. I recommend her - she will make sure you and your family have a positive experience despite sad circumstances.
Tara Jumpponen
22:16 16 Jan 24
My family and I would like to express our gratitude and appreciation to Bronwyn and the team at Candlepines for their services and support whilst we were grieving and making the necessary arrangements. Bronwyn is very attentive and understanding and helped us make decisions for the service and also offered suggestions and advice from her years of experience from what to expect and also what things we need to consider afterwards going forward in life without our loved ones. Thank you 😊
Joseph Azzopardi
07:50 16 Jan 24
Thank you again for the care and respect you showed in organizing my Fathers funeral. today. Exceptional service, highly recommended. Thank you Phillip and Bronwyn for every thing you did for our whole family kindest regards
Faith Hynoski
23:36 15 Dec 23
Sadly, we had to organize a funeral for our mother who passed away in November. Unlike birthday parties which happen yearly, it is the one event that you don't get to rehearse. The entire process would have been quite overwhelming if it wasn't for Bronwyn at Candlepines. She made the entire process seem effortless, as well as organizing everything for us to ensure my mother had a lovely service. We highly recommend Bronwyn & Phillip!
Gepsy Pata
23:20 25 Nov 23
We recently had a loss of our daughter, and we are very grateful to Bronwyn and the other staff at Candlepines Funerals, for their services. Our daughter was stillborn and it was a difficult time, Bronwyn and team managed everything for us from the collection of our little girl to the subsequent tasks. Our little girl will always remain in our hearts, and I'll recommend Bronwyn services to everyone that might be looking for a gentle touch in these difficult conditions.
Fay Hogan
10:07 20 Nov 23
Bronwyn at Candlepine did a fantastic organising our funeral. She took all the stress away, the day went well.I recommend the company.
Mick Kinniburgh
11:10 25 Oct 23
We are very grateful to Bronwyn and Phillip for helping us at such a difficult time. With our mother thanks
Branka Branka
10:33 15 Sep 23
Much appreciated to Candlepines in facilitating my Father's funeral. They also assisted with my Mother's funeral a year ago. Very professional and accommodating with attention to detail. Thank you Bronwyn and Phillip
Jessie Konstantinou
05:02 04 Sep 23
We are very grateful to Bronwyn and Phillip for helping us at such a difficult time. They were supportive, patient and respectful with all of our requests. They were always available to answer any questions we had throughout the week and helped advise us through the process. We would highly recommend Candlepines to help give a respectful send off for your loved ones.
Joan Picone
07:50 28 Aug 23
A very big heartfelt thank you to Bronwyn and Phillip for their compassion and professionalism shown to us , especially organising a custom coffin and funeral at short notice . Everything went like clockwork to us ,and I am sure behind the scenes the logistics were a bit worrying. The professionalism at the service was second to none , I have no problem in recommending Candlepines to anyone , a top job
Joan
Joan
Joan P
06:33 28 Aug 23
A very big heartfelt thank you to Bronwyn and Phillip for helping us organise a custom coffin at short notice and a funeral in an unusual place. They guided us through the process and we’re very compassionate .Thank you againTerry and Joan
Norma Webb
06:39 23 Jul 23
Im very grateful to Bronwyn and Phillip for their compassion.What ever I needed Bronwyn did, even called a couple of times after the funeral and asked if I was OK....how nice a big thank you.I would strongly recommend Candlepine to everyone
Christina Trace
06:06 10 Jul 23
After mum passed away we weren’t sure who to use or what happened next - death admin - people called it ! It was a very difficult time but once we found Candlepines funeral services we felt relieved as they were so helpful and very professional. Mum had a very simple quick burial and with Bronwyn’s help she was laid to rest with ease and comfort for all concerned, and the flowers were just beautiful. Thank-you Bronwyn and Candlepines funeral services.
I S
11:10 28 Jun 23
We contacted Candlepines to arrange for a pre paid funeral both Phillip and Bronwyn we very helpful in advising us of all packages and options and costs that were available. Arranging the funeral in advance was an excellent option for us. When it was time for the funeral arrangements we had a meeting with Bronwyn she was so kind considerate and sympathetic. Bronwyn arranged for the memorial cards the flowers and pointed us in the right direction to arrange the photo gallery and music that we had chosen. It was a beautiful service and everything we had asked for was provided on the day.I would highly recommend Candlepines for a funeral service their professional approach and attention to detail was outstanding.I cannot thank Bronwyn enough for the sympathy and kindness she showed to me in all my dealings with her and the help she has offered me weeks after the funeralIrena Stefankowski
Donna Southern
00:32 22 Jun 23
I couldn't recommend Bronwyn of Candlepines more highly. She very warmly assisted us every step of the way to create a beautiful and befitting service for dad. I am sure he would have loved it.
Shamimah Kiwa
07:56 29 May 23
Absolutely best experience my family and I had. Bronwyn and her Husband did an amazing job from beginning to end. They were also so considerate and kind during the process and helped every step of the way. Such a great family business and would highly recommend. Again thank you to Bronwyn, her husband and the whole team.
Vicki Dellamarta
04:15 24 May 23
I just wanted to thank and highly recommend Bronwyn and her team from Candlepines. Bronwyn was very compassionate and the staff who attended the nursing home arrived promptly, were smartly dressed and explained everything that was taking place, this made us feel comfortable and at ease. Bronwyn was also helpful in completing our wishes for our mums cremation.
Elsa Lee
06:31 12 May 23
We highly recommend Bronwyn of Candlepines Funeral Services. Bronwyn sympathetically guided us through the entire funeral arrangements at a time of high anxiety for our family, without fuss. Bronwyn always followed through on what she said she would do and she went the extra mile to arrange a viewing with little notice.
Nothing was too much trouble and Bronwyn answered our messages at any time of the day or night which meant we were always abreast of all developments.
Bronwyn’s reassuring manner was a blessing to our mother and we sincerely thank Bronwyn for her empathy.
Nothing was too much trouble and Bronwyn answered our messages at any time of the day or night which meant we were always abreast of all developments.
Bronwyn’s reassuring manner was a blessing to our mother and we sincerely thank Bronwyn for her empathy.
Rebecca Bradford
10:08 21 Apr 23
I attended a funeral that candlepines did on the 14/4. It was for a close friend and it was done very respectfully with wonderful memories shared for all those who attended. I would recommend your company to everyone. All of your staff made the day easy for everyone who was there. Thank you
Joy Leniart
03:36 26 Mar 23
Extremely grateful and impressed with both Bronwyn and Phillip's compassion and patience. They treated us like family and my children and I will always be grateful. Would recommend them wholeheartedly to anyone They went above and beyond with making sure we were OK and really genuinely cared about our well-being. We've used their services 4 times and I would never hesitate to use them again. They are an ACTUAL funeral home that really gives a damn. Not too common these days! I will always wish them well.
Catherine Cumming
05:13 14 Feb 23
Very helpful and thoughtful. Family oriented and professional.
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ELAINE KURAS
10:38 13 Feb 23
I can not thank Bronwyn and team at Candlepines enough for leading us through a very difficult time, We live in the U.K and my relatives have no other family in Australia it was left to Bronwyn to organise everything for us which she did with compassion, patience, knowledge, nothing and I mean NOTHING was to much trouble, I wouldnt have got through it all without her, this is the second time she has done this wonderful service for us, first Jean and now her husband she managed to get the same vicar to take the service for both of our relatives so he knew them both and that was comforting. I would recommend Candlepines to anyone wanting their loved ones cared for by a lovely caring and professional team.
M L
00:09 04 Jan 23
I would highly recommend Bronwyn who was very kind, helpful and took care of everything for us at a very difficult time. The service was perfect and the flowers were beautiful exactly what we wanted.
Raewyn Ross
00:17 30 Dec 22
From start to finish Candlepines made what is a very emotional experience so much easier. They listen to what you want and assist you in every way to make farewelling your loved one as they wanted to be farewelled. Thank you Bronwyn and Phillip.
Teresa Skirving
02:49 20 Dec 22
Thank you Bronwyn for your patience & organisation skills.Everything went to plan, Bronwyn was available at all times offering advice & support during a stressful time for the family.We thank her and would highly recommend Candlepines.Best wishes from the O'Rafferty family.
Sandra Snow
04:14 05 Dec 22
Thank you to Bronwyn and Philip, great service, and nothing was a problem, you made our sad day tolerable.We would recommend Candlepines Funerals every time, it just made things a lot easier.Thanks againSandra Snow
Jenny Shaw
06:14 19 Nov 22
This was the second time I had organised a funeral with Candlepines, first for my mum and then my dad. I always found Bronwyn to be compasssionate, helpful and professional as she guided me through the process. I would recommend their services, nothing was too much trouble.
Esta Lee
08:58 18 Nov 22
When my sister -in-law passed away, I searched up google and came across Candlepins. They efficiency, professionalism, care and kind words assisted my family to be organized and went through the process calmly and smoothly . Even when the body was transferred down to NSW, I was still getting messages of advice, care and assistance,I would not been able to do what I did without they assistance. Above and Beyond, Thoughtful, Very Caring and Loving.My sister- in- law went to be with the Lord on 17th October 2022. My family would highly recommend them.
Sandra Allan
08:57 18 Nov 22
Christmas Party for 60 aged care residents today at Walker Close .Residents had so much fun .Great band . Big shout out to Bronwyn &Phill for putting this free Party on today .🎉🎉🎉
Ray DYT
02:11 29 Oct 22
My wife Maureen's passing was the saddest day of my life. Candlepines were so helpful and patient with me, working with the coroner, parish church and crematorium. A professional job well done with care and support. Thank you from both our families.
Sam Sarah Shae Ellis
01:05 22 Oct 22
Just want to thank and highly recommend Bronwyn and Phillip from Candlepines. They have helped me and our families through the process of the sudden loss of my partner Shawn. Bronwyn was very professional and with her support and compassion made the process easy. Everything was perfect for my beautiful partner’s send off. Lots of Love Sarah
Sam Ellis
06:08 20 Oct 22
At a time when things are hard to deal with, Bronwyn made it a lot easier.With her attention to detail, her caring nature and the affordability certainly made Candlepines an easy choice.I personally send my thanks to the Aspinall family on the assistance you gave during this time.RegardsSamantha Ellis (RIP Shawn)
Martin Briffa
10:32 13 Sep 22
Thankyou Bronwyn and Phillip for your sensitivity and professionalism in helping our family to put our mother to rest. We were overwhelmed with comments on how beautiful the funeral was.with sincere appreciationMartin
Nicole Hutchison
10:38 01 Sep 22
Our family are very grateful to Candlepines for taking care of our beautiful Mum during the most difficult time of our lives. Bronwyn was professional, kind and caring, and understood our wishes. She took the time to get to know the person Mum was, and helped us give her a wonderful send off.
tina martuccio
08:53 01 Sep 22
Bronwyn was very helpful and made the process very easy for us. Always available to answer all our questions without hesitation. Highly recommend..
Marie Wong
05:43 11 Aug 22
I am so very grateful that God has sent us Candlepines. In the sudden loss of our beautiful daughter, Bronwyn and Phil's professional services have eased our pains. Their compassion, patience, and understanding made my family feel that our daughter's service was in safe hands. We felt respected and cared for during what was a difficult time for us. All the staff of Candlepines have helped us take each step and overseen all that is needed so we can truly focus on and celebrate the short but abundant life of our daughter. We are truly thankful to have their friendly, caring presence by our side.Sincerely, thank you.Marie & Leung Family
Thomas Martin
07:33 18 Jul 22
Phillip and Bronwyn Aspinall and the team at Candle Pine in providing all the details towards my father's funeral arrangements the experience, and professionalism was outstanding with providing comfort to the extended family members on the day
Janice Perrin
17:49 16 Jul 22
Extremely grateful for Bronwyn helped at a very sad time. My younger brother passed away unexpectedly. I contacted a couple of places to get help to pay for the cremation. To my horror they wanted you to jump through hoops, to be able to receive help. Candlepines was very reasonable, and professional. I didn't have all the trimmings,which lower the cost. Thank you kindly Bronwyn for your kindest.
Mary Giordmainia
14:42 13 Jul 22
Very highly recommend Candlepines funeral s. Their services are very professional and Phillip and Bronwyn always go way and beyond their expectations. We have used Candlepines twice and cannot express enough how easy they made organising the funeral and how beautifully they conducted the service.
Kimberly Koukas
03:05 13 Jul 22
Such an amazing experience and service. From pre-planning my pa’s funeral and then meeting up after he passed away and the kindness and understanding through Candlepines and then the viewing and day of the funeral was just perfect, no words to explain how difficult the day was but candlepines just was so supportive through it all
Megan Antonini
09:31 06 Jul 22
To Phillip and BronwynWe would like to express our thanks to you both and your team in helping us Celebrate the life of our Father, Father-in-Law and Grandfather, Bruno Antonini.The Compassion, Care and professionalism you extended to all of the Family was amazing and we thank you all Very Much.
Julie Davidson
10:00 28 Jun 22
From all our hearts, thank you for your professionalism, kindness and communication. As you were aware our Dad Bruno meant the world to us and you made the experience of arranging the details we requested feel so very special. I would highly recommend your services, it had a family touch which we greatly appreciated. Kind Regards Julie Davidson
Nicole Fraser
08:53 27 Jun 22
A small family business With Bronwyn and Phillip at the helm, Amazing team with understanding and compassion with so much respect making it easier for all during this difficult time
Sonja Sullivan
02:35 23 Jun 22
We recently dealt with Candlepines on the passsing of our beautiful mum .Even before she passed awayBronwyn and Phil were absolutely amazing, helping us with information we needed in the lead up to it all happening. We rang them once she had passed- they were absolutely caring . The 2 lovely ladies that came 2 pick up our mum we’re professional and totally respectful of all of us. I would highly recommend Candlepines - just fantastic service
Danielle Knowles
08:34 21 Jun 22
Candlepines, in particular Bronwyn, was a pleasure to deal with and a great support. Highly recommended.
Emma Luamanu
19:56 05 Jun 22
Bronwyn, Phillip and their son James are absolutely wonderful caring people and are perfectionists at their jobs. If you ever need funeral directors who care more about your passed loved one than money Candlepines is definitely the place to pick. All I wanted for my dear mum was for her to have the best send off and I couldn't of done it without Bronwyn and her team. I even made drastic changes last minute but nothing was impossible for them to change because their goal is for you to achieve everything you want for your loved ones funeral. I would love to say a big Thankyou to Bronwyn, Phillip and James for giving my mother the best send off and for helping my family and I in this difficult time. I would highly recommend Candlepines to all friends and families.
Jill Berry
00:19 03 Jun 22
Available, caring, sensitive service was provided by Bronwyn and the team at Candlepines at this difficult time. The process was made very easy and at a very affordable price. Thank you.
Michelle Danecek
00:18 31 May 22
Thank you, Bronwyn and Candlepines for a beautiful celerbation of life.You made the process that little bit easier and were there along the way to help in any way you could.
Mary gusman
05:08 24 May 22
Candlepines were instrumental in giving my mother the perfect send off. Their knowledge, organisation and attentional to detail resulted in one less stress for the family on the day. Highly recommended
Victor Grech
01:03 12 May 22
At a time when you feel like your entire world is falling apart, you need to find a place where you will get all the support, guidance and compassion that you so greatly need. My experience with Candlepines was just that. I can't thank Bronwyn and Phillip enough for taking control of my dear father's funeral arrangements. With the support of Candlepines my family and I were able to farewell my father peacefully and respectfully.Thank you Bronwyn and Phillip for your professionalism and compassion.
Squizzy hotmail
05:56 03 Apr 22
Candlepines looked after my brothers transition with professionalism, care & sensitivity.Thank you Bronwyn!!We would highly recommend Candlepines for your loved ones when the time comes.
Rita Vella
07:26 01 Apr 22
Bronwyn and Phillip were wonderful as we organised dad’s funeral. Their calm and gentle manner gave us the support we needed during this emotional time.
Dianne Spotswood
02:14 16 Mar 22
Thank you Bronwyn and Phillip, for the care and dignity you gave to my husband Gary. My family and I cannot thank you both enough , for a beautiful service , and support. Kindest regards, Spotswood family.
Bron Brkic
02:40 02 Mar 22
I could not have asked for a better team to help me through the process of my father's funeral. Candlepines went above and beyond in helping me honour my fathers life.I highly recommend Candlepines
Gary Peck
00:20 25 Feb 22
Bronwyn and her team were very empathetic, efficient and flexible during the difficult and challenging time we faced, both at the time of passing and the subsequent process. At such a sad time it was very helpful, in many aspects, to have the process go smoothly, so the family members could be left to grieve in there own way. Thank you for your support. Gary
Christine
23:40 13 Feb 22
I highly recommend Candlepines. Bronwyn and her family-run business provided my family with expert assistance with our mother's funeral arrangements. Bronwyn provided clear advice and guidance on all the necessary steps for organising a lovely, memorable funeral service.
Edward Enriquez
04:31 17 Aug 20
Thank you very much for the well organise arrangements done for my dad funeral at the chapel. My family members in Singapore told me the mass was simple but very beautiful service with the perfect music selected especially the 1st and 3rd was very touching and emotional. We also felt that during the mass. Thanking Bronwyn and Philip for their personal touch.
Patrice Moloney
01:10 17 Aug 20
Thank you Bronwyn and Phillip for your caring approach to our mother and grandmother's funeral, for listening to concerns and attending to detail. It was a lovely service and offered the support we needed in this difficult time. - Francesca
Mimma Cutroni
01:04 17 Aug 20
Bronwyn and Phillip conducted our mum's funeral last week. All went very well. They were very professional, caring and attentive to detail. We highly recommend them.
Michael George
08:31 29 Oct 18
We totally recommend Candlepines to take care of all your funeral requirements during such a difficult time. We did not have to worry about anything after arrangements had been made after the passing of our Mother, in May this year. We found Bronwyn and Phillip to be caring, sensative, compassionate and totally professional in their dealings at this time. We also loved the fact that Candlepines is a local businesses with conections in our community, which made the experience more personal.
Kim Louise
10:56 04 Jun 18
Bronwyn and Phillip are simply wonderful from beginning to end and beyond the funeral in support of the grieving family. Dad and I can’t thank you both enough. Mum’s passing was sudden and that lovely voice on the end of my first phone call made it all so easier to deal with the details. Thank you Candlepines xo
Google Rating
4.9
Based on 127 reviews
Candlepines
4.9
Joanne Hill
02:59 29 May 25
Bronwyn and Phillip were so very helpful during such a testing time. Their support, and understanding made things not seem so daunting. They showed care and gave us reassurance. We’re so very grateful that we had them and their team guiding us through the formalities of farewelling our dear dad.
Bekki D
04:19 15 Apr 25
Candlepines Undertakers made a very difficult time easier for our family with their compassion and professionalism. Bronwyn was incredibly kind and respectful, guiding us through a private cremation with no service, exactly as Mum wished. Everything was handled with care, sensitivity and warmth. We are deeply grateful to Bronwyn and the team for their support and understanding.
Julian Szabo
13:35 27 Mar 25
I cannot thank Candlepines enough for their kindness and professionalism during such a difficult time. Losing my dad was incredibly hard, but their compassionate support made the process much easier to bear. Every detail was handled with care and respect, ensuring that my dad’s farewell was truly meaningful. I am deeply grateful for their guidance and the comfort they provided to our family. Highly recommend their services to anyone in need.
DaveMax sienna
01:08 09 Feb 25
On behalf of myself and family, thank you Candelpines and Bronwyn for your assistance with my Mum's funeral.Everything went to plan on the day, it was perfect, we were very pleased with your service.We would highly recommend your company to others.
Emma Grace
20:52 22 Jan 25
Bronwyn & candlepines were absolutely amazing when dealing with the death of my mother. Super supportive & understanding, I could not recommend enough
Sam Sgroi
23:21 19 Jan 25
Philip and Bronwyn supported us once again, when we suddenly lost our beloved late brother, they were helpful with dealing with the State Trustees and very respectful and professional.Thank you to Candle Pines.Sam Sgroi
Joseph Quiazon
05:35 17 Jan 25
We reside in Queensland and my late mother lived her entire life in the western suburbs in Victoria. We were very fortunate to have met Bronwyn and Phillip at Candlepines and commend their professionalism, efficiency and empathy in relation to my late Mother’s arrangements during perhaps the most difficult period of the calendar year between Christmas and New Year.The high degree of compassion, care and diligence shown by Bronwyn and Phillip would never be found in any large national Funeral Director which is one of the primary reasons as to why we selected Candlepines for their genuine and personal service provided to our family, even more important as we reside interstate.A death of a loved one represents a difficult time in any family which can either bring out the best or worse in some families. Both Bronwyn and Phillip were intuitive in this regard and quite adept at handling any situation and were particularly skillful at managing a highly irrational, emotional and obstinate individual family member who created additional unnecessary pain and anguish.On behalf of my family, I am grateful for Bronwyn and Phillip’s support and responsiveness during this difficult time and Candlepines is well known to a number of local catholic parishes in the surrounding area and they are also highly recommended by a number of local Parish priests and I now fully understand and appreciate the reason why.
Branka & Martin Briffa
11:14 07 Jan 25
Thank you Bronwyn and Philip for the compassion and care you have shown us when putting our mum to rest. You have made it that much easier in navigating the process when losing a loved one. Your prompt attention to any questions is commendable. Candlepines has become the family funeral directors of choice and we will continue to recommend your services. On behalf of the Mlakar family, Thank you.Branka Briffa
Rosemary Greene
04:27 10 Dec 24
From the initial meeting Bronwyn was wonderful. I would recommend Candlepines to anyone going through a similar difficult time.
Kevin Ford
06:48 04 Dec 24
My sister-in-law died suddenly on a trip to Victoria, with no family members in the state. When I reached out to Candlepines during the evening, Bronwyn took my call personally and immediately swung into action. Other "large" funeral directors either asked me to call back the next day, or dictated when our requested services would be held.Candlepines offered great support and flexibility throughout our bereavement. They liaised with the coroner and the crematorium, arranged a tranquil and tasteful viewing, organised natural products for the funeral gown and restoration, and planned a prompt return of the ashes for repatriation to New Zealand.Bronwyn and Candlepines have our deepest thanks and highest recommendation for their caring and professional approach.
Bavarian Queen
04:51 27 Nov 24
Bronwyn and Phil comforted us during a very sad moment in our lives and showed compassion and respect- We highly recommend them- God Bless you both
Terry Bekesi
23:41 26 Nov 24
Thank you so much for providing such a caring, professional and easy service. Having the ability to so easily contact you with any queries made the process that much easier, in what can be a stressful time.
Sandy HOLLENBERG
08:25 21 Nov 24
I found Bronwyn to be very pleasant and helpful. She went over and above the service one would expect from a funeral service. She helped me so much, walking with me through something I had never done before. She and her team were very professional with conducting the funeral on the day. I am very grateful for their care . Thank you so much.
Bonnie O’Brien
11:44 19 Nov 24
Bronwyn, Philip and the team did a wonderful job in assisting our family organise the funeral of our grandfather at the Altona Sports Club. Bronwyn was professional, empathetic, super organised throughout the whole process and ensured our vision came to life on the day. She also read the eulogy beautifully and made sure she got all details (including pronunciations) correct. In fact she had a strong attention to detail for all matters relating to the service. We feel lucky that we found Candlepines by chance and would highly recommend their services. Thank you Candlepines team.
Sharon Lynette
07:19 22 Oct 24
Bronwyn and Phillip have looked after a few of my family members.I highly recommend them for their sensitivity and care of loved ones and personalised service
Concetta Sgroi
20:06 11 Oct 24
Candlepines were recommended to us by a family member. From our initial meeting with Phillip and Bronwyn, we felt supported. They helped us plan a tailor-made funeral for our late mother with compassion, integrity and professionalism. We highly recommend Candlepines.
Marie Garner
06:47 06 Sep 24
Highly recommend going through candlepines their service was magnificent and their professionalism is amazing.Very respectful and take great care of your loved one and handle all the processing of the funeral planning very well, respectful of all your wishes for your loved one.You won’t be disappointed with their service.
Daniel Briffa
01:15 04 Sep 24
What a great experience we as family had during this very difficult time. All our questions answered and supported the whole time. Thank you for helping us to the Candlepines family.
gary scott
00:04 14 Aug 24
A small private funeral was our wish,Candlepines provided just that.in a most caring and respectful wayWe are very grateful for Bronwyn and Philip for being so warm and caring at this sad and stressful time. Anne Scott.
hongo mania
02:12 13 Aug 24
Bronwyn and the team were timely, professional and respectful in difficult times when elderly family members have passed away at home. Helped to navigate death administration roadblocks. Candlepines made a very difficult time as smooth as it can be from moving deceased persons from the home in a respectul manner to cremation to receipt of the death certificate. All at a reasonable cost
Nadia Westrip
11:22 31 Jul 24
We are so grateful to Bronwyn and Phil for their compassionate guidance and support throughout the recent funeral arrangements for our loved one. They managed every detail with utmost professionalism and respect, ensuring a seamless service that left us thoroughly satisfied during a difficult time.
Farid Salibi
01:32 04 Jul 24
An exceptional experience in every sense. Everything was simple and prompt. Both Bronwyn and Phillip we professional and showed high level of empathy and respect. To add to their exceptional service, they offered the best packages with affordable and competitive prices. I am glad to have made the choice of Candlepines. I highly recommend and will be using their services in future without a doubt.Thank you Bronwyn and Phillip.
Julie Leathers
04:54 20 Jun 24
My husband passed away this month. I would highly recommend Candlepines as I found them to be of the greatest help and support, they took all the stress away from having to go thru this very hard time for myself and family They showed genuine love and concern for all who attended Thank you Bronwyn and Phillip so much ,would give more stars if I could 😀❤️❤️❤️
Paul Moore
05:00 18 Jun 24
The staff at Candlepines were extremely attentaive to our wishes and provided information that made the process seamless. It is not something we were familiar with and Bronwyn provided clear information which took the stress out for the family in farewelling out Father. It was appreciated.
Trish Moore
10:32 28 May 24
A huge thank you to Bronwyn and Phillip for being so kind and capable in arranging the funeral for our elderly father. Bronwyn spoke beautifully at the Funeral and took the anxiety out of all the arrangements. It was a lovely send-off.
John Reginato
01:18 18 May 24
Thank you once again Bronwyn and Phillip for helping Olga and all our family through a very difficult time following the loss of her much loved dad. Your attention to detail, compassion and care was appreciated by us all, as was the case a few years ago with my late mother’s funeral. We highly recommend Candlepines.
Bill Paraskevas
04:53 02 May 24
Bronwyn, Phillip and the staff at Candlepines handled my mother in-law's funeral last year and were fabulous, so didn't hesitate in using them for my father in-law two weeks ago. Again they were absolutely wonderful with the care they gave us. It was family awkward and they helped immensely, right down to the sourcing of Father Michael for the graveside burial. He was amazing.
Vinnie Pillai
06:21 23 Apr 24
Thank you Bronwyn Aspinall from Cande pines for helping our family, when my dad passed away. We tried all the other funeral services but Candle pines was the only one who was able to accommodate and help our family at short notice.
Tegan Mock
08:19 06 Apr 24
I recently lost my mother and was so overwhelmed looking at funereal directors, I came across Candlepines and they just felt right. I met with Bronwyn who was absolutely lovely and so supportive helping me organise everything. She was so helpful with any questions I had and when it came to the service, the service was amazing. I have been to funerals in the past but candlepines really made us feel comforted and they treated us like family. I thank Bronwyn and the candlepines team for all of thier help and support. I would highly recommend candlepines to anyone finding themselves in the situation of needing to organise a funeral for thier loved ones.
Shirlee Bennett
11:09 26 Mar 24
Thank you Bronwyn for being so caring and taking of care of things for me, you made everything so easy.I would highly recommend you to my family and friends.
Kathy Lewer
03:55 14 Mar 24
We were provided exceptional assistance by Bronwyn and her team amidst a challenging period. They went above and beyond, offering guidance at every stage. The compassionate women who came to our family home were considerate, empathetic, and showed great respect for everyone's requirements. This marks the second occasion we've sought assistance from CandlePines, and once again, we were thoroughly satisfied with their services.
Julie Harrap
05:01 05 Mar 24
The recent services provide by Bronwyn and Phillip were fantastic. The empathy, kindness, patience and knowldge that Bronwyn shared to navigate us through an emotional and difficult process was really appreciated. Would highly recommend the team at Candlepines. The best in the local area.
Karolina Wardawa
08:17 26 Feb 24
We had a fantastic experience with Candlepines, Bronwyn and the team. Very professional, knew what they were doing, empathetic and very responsive. They made this experience for us less stressful and we felt like we could fully trust them. I would highly recommend Candlepines.
Kathleen Colton
22:31 10 Feb 24
Thank you Bronwyn and Phil for providing a wonderful send off for my Mum. You stepped in when we really needed a guiding hand and made a tough time much easier. Thanks for being so available to us.
Andre Dreyfus
07:26 31 Jan 24
On behalf of my family, I want to thank Bronwyn and Phillip for their highly professional guidance in helping us to arrange my Suzanne's funeral. Bronwyn’s experience and attention to detail carried us through the emotionally difficult task of planning a funeral honouring Suzanne’s life. I recommend Bronwyn and Phillip without reservation.Andre Daniel-Dreyfus
Suelette D
02:24 29 Jan 24
Bronwyn did a marvellous job - with sensitivity and gentle, practical problem solving at time when it was hard for us emotionally to focus on making decisions. I recommend her - she will make sure you and your family have a positive experience despite sad circumstances.
Tara Jumpponen
22:16 16 Jan 24
My family and I would like to express our gratitude and appreciation to Bronwyn and the team at Candlepines for their services and support whilst we were grieving and making the necessary arrangements. Bronwyn is very attentive and understanding and helped us make decisions for the service and also offered suggestions and advice from her years of experience from what to expect and also what things we need to consider afterwards going forward in life without our loved ones. Thank you 😊
Joseph Azzopardi
07:50 16 Jan 24
Thank you again for the care and respect you showed in organizing my Fathers funeral. today. Exceptional service, highly recommended. Thank you Phillip and Bronwyn for every thing you did for our whole family kindest regards
Faith Hynoski
23:36 15 Dec 23
Sadly, we had to organize a funeral for our mother who passed away in November. Unlike birthday parties which happen yearly, it is the one event that you don't get to rehearse. The entire process would have been quite overwhelming if it wasn't for Bronwyn at Candlepines. She made the entire process seem effortless, as well as organizing everything for us to ensure my mother had a lovely service. We highly recommend Bronwyn & Phillip!
Gepsy Pata
23:20 25 Nov 23
We recently had a loss of our daughter, and we are very grateful to Bronwyn and the other staff at Candlepines Funerals, for their services. Our daughter was stillborn and it was a difficult time, Bronwyn and team managed everything for us from the collection of our little girl to the subsequent tasks. Our little girl will always remain in our hearts, and I'll recommend Bronwyn services to everyone that might be looking for a gentle touch in these difficult conditions.
Fay Hogan
10:07 20 Nov 23
Bronwyn at Candlepine did a fantastic organising our funeral. She took all the stress away, the day went well.I recommend the company.
Mick Kinniburgh
11:10 25 Oct 23
We are very grateful to Bronwyn and Phillip for helping us at such a difficult time. With our mother thanks
Jessie Konstantinou
05:02 04 Sep 23
We are very grateful to Bronwyn and Phillip for helping us at such a difficult time. They were supportive, patient and respectful with all of our requests. They were always available to answer any questions we had throughout the week and helped advise us through the process. We would highly recommend Candlepines to help give a respectful send off for your loved ones.
Joan P
06:33 28 Aug 23
A very big heartfelt thank you to Bronwyn and Phillip for helping us organise a custom coffin at short notice and a funeral in an unusual place. They guided us through the process and we’re very compassionate .Thank you againTerry and Joan
Norma Webb
06:39 23 Jul 23
Im very grateful to Bronwyn and Phillip for their compassion.What ever I needed Bronwyn did, even called a couple of times after the funeral and asked if I was OK....how nice a big thank you.I would strongly recommend Candlepine to everyone
I S
11:10 28 Jun 23
We contacted Candlepines to arrange for a pre paid funeral both Phillip and Bronwyn we very helpful in advising us of all packages and options and costs that were available. Arranging the funeral in advance was an excellent option for us. When it was time for the funeral arrangements we had a meeting with Bronwyn she was so kind considerate and sympathetic. Bronwyn arranged for the memorial cards the flowers and pointed us in the right direction to arrange the photo gallery and music that we had chosen. It was a beautiful service and everything we had asked for was provided on the day.I would highly recommend Candlepines for a funeral service their professional approach and attention to detail was outstanding.I cannot thank Bronwyn enough for the sympathy and kindness she showed to me in all my dealings with her and the help she has offered me weeks after the funeralIrena Stefankowski
Donna Southern
00:32 22 Jun 23
I couldn't recommend Bronwyn of Candlepines more highly. She very warmly assisted us every step of the way to create a beautiful and befitting service for dad. I am sure he would have loved it.
Shamimah Kiwa
07:56 29 May 23
Absolutely best experience my family and I had. Bronwyn and her Husband did an amazing job from beginning to end. They were also so considerate and kind during the process and helped every step of the way. Such a great family business and would highly recommend. Again thank you to Bronwyn, her husband and the whole team.
Vicki Dellamarta
04:15 24 May 23
I just wanted to thank and highly recommend Bronwyn and her team from Candlepines. Bronwyn was very compassionate and the staff who attended the nursing home arrived promptly, were smartly dressed and explained everything that was taking place, this made us feel comfortable and at ease. Bronwyn was also helpful in completing our wishes for our mums cremation.
Rebecca Bradford
10:08 21 Apr 23
I attended a funeral that candlepines did on the 14/4. It was for a close friend and it was done very respectfully with wonderful memories shared for all those who attended. I would recommend your company to everyone. All of your staff made the day easy for everyone who was there. Thank you
Joy Leniart
03:36 26 Mar 23
Extremely grateful and impressed with both Bronwyn and Phillip's compassion and patience. They treated us like family and my children and I will always be grateful. Would recommend them wholeheartedly to anyone They went above and beyond with making sure we were OK and really genuinely cared about our well-being. We've used their services 4 times and I would never hesitate to use them again. They are an ACTUAL funeral home that really gives a damn. Not too common these days! I will always wish them well.
ELAINE KURAS
10:38 13 Feb 23
I can not thank Bronwyn and team at Candlepines enough for leading us through a very difficult time, We live in the U.K and my relatives have no other family in Australia it was left to Bronwyn to organise everything for us which she did with compassion, patience, knowledge, nothing and I mean NOTHING was to much trouble, I wouldnt have got through it all without her, this is the second time she has done this wonderful service for us, first Jean and now her husband she managed to get the same vicar to take the service for both of our relatives so he knew them both and that was comforting. I would recommend Candlepines to anyone wanting their loved ones cared for by a lovely caring and professional team.
M L
00:09 04 Jan 23
I would highly recommend Bronwyn who was very kind, helpful and took care of everything for us at a very difficult time. The service was perfect and the flowers were beautiful exactly what we wanted.
Raewyn Ross
00:17 30 Dec 22
From start to finish Candlepines made what is a very emotional experience so much easier. They listen to what you want and assist you in every way to make farewelling your loved one as they wanted to be farewelled. Thank you Bronwyn and Phillip.
Teresa Skirving
02:49 20 Dec 22
Thank you Bronwyn for your patience & organisation skills.Everything went to plan, Bronwyn was available at all times offering advice & support during a stressful time for the family.We thank her and would highly recommend Candlepines.Best wishes from the O'Rafferty family.
Sandra Snow
04:14 05 Dec 22
Thank you to Bronwyn and Philip, great service, and nothing was a problem, you made our sad day tolerable.We would recommend Candlepines Funerals every time, it just made things a lot easier.Thanks againSandra Snow
Jenny Shaw
06:14 19 Nov 22
This was the second time I had organised a funeral with Candlepines, first for my mum and then my dad. I always found Bronwyn to be compasssionate, helpful and professional as she guided me through the process. I would recommend their services, nothing was too much trouble.
Esta Lee
08:58 18 Nov 22
When my sister -in-law passed away, I searched up google and came across Candlepins. They efficiency, professionalism, care and kind words assisted my family to be organized and went through the process calmly and smoothly . Even when the body was transferred down to NSW, I was still getting messages of advice, care and assistance,I would not been able to do what I did without they assistance. Above and Beyond, Thoughtful, Very Caring and Loving.My sister- in- law went to be with the Lord on 17th October 2022. My family would highly recommend them.
Sandra Allan
08:57 18 Nov 22
Christmas Party for 60 aged care residents today at Walker Close .Residents had so much fun .Great band . Big shout out to Bronwyn &Phill for putting this free Party on today .🎉🎉🎉
Ray DYT
02:11 29 Oct 22
My wife Maureen's passing was the saddest day of my life. Candlepines were so helpful and patient with me, working with the coroner, parish church and crematorium. A professional job well done with care and support. Thank you from both our families.
Sam Sarah Shae Ellis
01:05 22 Oct 22
Just want to thank and highly recommend Bronwyn and Phillip from Candlepines. They have helped me and our families through the process of the sudden loss of my partner Shawn. Bronwyn was very professional and with her support and compassion made the process easy. Everything was perfect for my beautiful partner’s send off. Lots of Love Sarah
Sam Ellis
06:08 20 Oct 22
At a time when things are hard to deal with, Bronwyn made it a lot easier.With her attention to detail, her caring nature and the affordability certainly made Candlepines an easy choice.I personally send my thanks to the Aspinall family on the assistance you gave during this time.RegardsSamantha Ellis (RIP Shawn)
Martin Briffa
10:32 13 Sep 22
Thankyou Bronwyn and Phillip for your sensitivity and professionalism in helping our family to put our mother to rest. We were overwhelmed with comments on how beautiful the funeral was.with sincere appreciationMartin
Nicole Hutchison
10:38 01 Sep 22
Our family are very grateful to Candlepines for taking care of our beautiful Mum during the most difficult time of our lives. Bronwyn was professional, kind and caring, and understood our wishes. She took the time to get to know the person Mum was, and helped us give her a wonderful send off.
tina martuccio
08:53 01 Sep 22
Bronwyn was very helpful and made the process very easy for us. Always available to answer all our questions without hesitation. Highly recommend..
Marie Wong
05:43 11 Aug 22
I am so very grateful that God has sent us Candlepines. In the sudden loss of our beautiful daughter, Bronwyn and Phil's professional services have eased our pains. Their compassion, patience, and understanding made my family feel that our daughter's service was in safe hands. We felt respected and cared for during what was a difficult time for us. All the staff of Candlepines have helped us take each step and overseen all that is needed so we can truly focus on and celebrate the short but abundant life of our daughter. We are truly thankful to have their friendly, caring presence by our side.Sincerely, thank you.Marie & Leung Family
Thomas Martin
07:33 18 Jul 22
Phillip and Bronwyn Aspinall and the team at Candle Pine in providing all the details towards my father's funeral arrangements the experience, and professionalism was outstanding with providing comfort to the extended family members on the day
Janice Perrin
17:49 16 Jul 22
Extremely grateful for Bronwyn helped at a very sad time. My younger brother passed away unexpectedly. I contacted a couple of places to get help to pay for the cremation. To my horror they wanted you to jump through hoops, to be able to receive help. Candlepines was very reasonable, and professional. I didn't have all the trimmings,which lower the cost. Thank you kindly Bronwyn for your kindest.
Mary Giordmainia
14:42 13 Jul 22
Very highly recommend Candlepines funeral s. Their services are very professional and Phillip and Bronwyn always go way and beyond their expectations. We have used Candlepines twice and cannot express enough how easy they made organising the funeral and how beautifully they conducted the service.
Kimberly Koukas
03:05 13 Jul 22
Such an amazing experience and service. From pre-planning my pa’s funeral and then meeting up after he passed away and the kindness and understanding through Candlepines and then the viewing and day of the funeral was just perfect, no words to explain how difficult the day was but candlepines just was so supportive through it all
Megan Antonini
09:31 06 Jul 22
To Phillip and BronwynWe would like to express our thanks to you both and your team in helping us Celebrate the life of our Father, Father-in-Law and Grandfather, Bruno Antonini.The Compassion, Care and professionalism you extended to all of the Family was amazing and we thank you all Very Much.
Julie Davidson
10:00 28 Jun 22
From all our hearts, thank you for your professionalism, kindness and communication. As you were aware our Dad Bruno meant the world to us and you made the experience of arranging the details we requested feel so very special. I would highly recommend your services, it had a family touch which we greatly appreciated. Kind Regards Julie Davidson
Nicole Fraser
08:53 27 Jun 22
A small family business With Bronwyn and Phillip at the helm, Amazing team with understanding and compassion with so much respect making it easier for all during this difficult time
Sonja Sullivan
02:35 23 Jun 22
We recently dealt with Candlepines on the passsing of our beautiful mum .Even before she passed awayBronwyn and Phil were absolutely amazing, helping us with information we needed in the lead up to it all happening. We rang them once she had passed- they were absolutely caring . The 2 lovely ladies that came 2 pick up our mum we’re professional and totally respectful of all of us. I would highly recommend Candlepines - just fantastic service
Danielle Knowles
08:34 21 Jun 22
Candlepines, in particular Bronwyn, was a pleasure to deal with and a great support. Highly recommended.
Emma Luamanu
19:56 05 Jun 22
Bronwyn, Phillip and their son James are absolutely wonderful caring people and are perfectionists at their jobs. If you ever need funeral directors who care more about your passed loved one than money Candlepines is definitely the place to pick. All I wanted for my dear mum was for her to have the best send off and I couldn't of done it without Bronwyn and her team. I even made drastic changes last minute but nothing was impossible for them to change because their goal is for you to achieve everything you want for your loved ones funeral. I would love to say a big Thankyou to Bronwyn, Phillip and James for giving my mother the best send off and for helping my family and I in this difficult time. I would highly recommend Candlepines to all friends and families.
Jill Berry
00:19 03 Jun 22
Available, caring, sensitive service was provided by Bronwyn and the team at Candlepines at this difficult time. The process was made very easy and at a very affordable price. Thank you.
Michelle Danecek
00:18 31 May 22
Thank you, Bronwyn and Candlepines for a beautiful celerbation of life.You made the process that little bit easier and were there along the way to help in any way you could.
Mary gusman
05:08 24 May 22
Candlepines were instrumental in giving my mother the perfect send off. Their knowledge, organisation and attentional to detail resulted in one less stress for the family on the day. Highly recommended
Victor Grech
01:03 12 May 22
At a time when you feel like your entire world is falling apart, you need to find a place where you will get all the support, guidance and compassion that you so greatly need. My experience with Candlepines was just that. I can't thank Bronwyn and Phillip enough for taking control of my dear father's funeral arrangements. With the support of Candlepines my family and I were able to farewell my father peacefully and respectfully.Thank you Bronwyn and Phillip for your professionalism and compassion.
Squizzy hotmail
05:56 03 Apr 22
Candlepines looked after my brothers transition with professionalism, care & sensitivity.Thank you Bronwyn!!We would highly recommend Candlepines for your loved ones when the time comes.
Rita Vella
07:26 01 Apr 22
Bronwyn and Phillip were wonderful as we organised dad’s funeral. Their calm and gentle manner gave us the support we needed during this emotional time.
Bron Brkic
02:40 02 Mar 22
I could not have asked for a better team to help me through the process of my father's funeral. Candlepines went above and beyond in helping me honour my fathers life.I highly recommend Candlepines
Gary Peck
00:20 25 Feb 22
Bronwyn and her team were very empathetic, efficient and flexible during the difficult and challenging time we faced, both at the time of passing and the subsequent process. At such a sad time it was very helpful, in many aspects, to have the process go smoothly, so the family members could be left to grieve in there own way. Thank you for your support. Gary
Christine
23:40 13 Feb 22
I highly recommend Candlepines. Bronwyn and her family-run business provided my family with expert assistance with our mother's funeral arrangements. Bronwyn provided clear advice and guidance on all the necessary steps for organising a lovely, memorable funeral service.
Facebook Rating
4.5
Based on 16 reviews
Candlepines Funeral Services
4.5
Erika B. Madzar
13:02 12 Apr 24
thankyou to Bronwyn & team for looking after my mum, her funeral & my family.
I felt personalized care, empathy & great service at this difficult time laying my mum to rest unexpectedly.
I will definitely recommend Candlepines Thankyou again 🙏
I felt personalized care, empathy & great service at this difficult time laying my mum to rest unexpectedly.
I will definitely recommend Candlepines Thankyou again 🙏
Branka Branka
10:33 15 Sep 23
Much appreciated to Candlepines in facilitating my Father's funeral. They also assisted with my Mother's funeral a year ago. Very professional and accommodating with attention to detail. Thank you Bronwyn and Phillip
Joan Picone
07:50 28 Aug 23
A very big heartfelt thank you to Bronwyn and Phillip for their compassion and professionalism shown to us , especially organising a custom coffin and funeral at short notice . Everything went like clockwork to us ,and I am sure behind the scenes the logistics were a bit worrying. The professionalism at the service was second to none , I have no problem in recommending Candlepines to anyone , a top job
Joan
Joan
Christina Trace
06:06 10 Jul 23
After mum passed away we weren’t sure who to use or what happened next - death admin - people called it ! It was a very difficult time but once we found Candlepines funeral services we felt relieved as they were so helpful and very professional. Mum had a very simple quick burial and with Bronwyn’s help she was laid to rest with ease and comfort for all concerned, and the flowers were just beautiful. Thank-you Bronwyn and Candlepines funeral services.
Elsa Lee
06:31 12 May 23
We highly recommend Bronwyn of Candlepines Funeral Services. Bronwyn sympathetically guided us through the entire funeral arrangements at a time of high anxiety for our family, without fuss. Bronwyn always followed through on what she said she would do and she went the extra mile to arrange a viewing with little notice.
Nothing was too much trouble and Bronwyn answered our messages at any time of the day or night which meant we were always abreast of all developments.
Bronwyn’s reassuring manner was a blessing to our mother and we sincerely thank Bronwyn for her empathy.
Nothing was too much trouble and Bronwyn answered our messages at any time of the day or night which meant we were always abreast of all developments.
Bronwyn’s reassuring manner was a blessing to our mother and we sincerely thank Bronwyn for her empathy.
Catherine Cumming
05:13 14 Feb 23
Very helpful and thoughtful. Family oriented and professional.
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https://www.vividstream.com.au/live/anna-cumming?fbclid=IwAR29bHjA9Tafg6UchEgXKtFmfmlGNz8ju10HWAzM_0WPYgjgahgilUfOMKs&mibextid=Zxz2cZ
Dianne Spotswood
02:14 16 Mar 22
Thank you Bronwyn and Phillip, for the care and dignity you gave to my husband Gary. My family and I cannot thank you both enough , for a beautiful service , and support. Kindest regards, Spotswood family.
Edward Enriquez
04:31 17 Aug 20
Thank you very much for the well organise arrangements done for my dad funeral at the chapel. My family members in Singapore told me the mass was simple but very beautiful service with the perfect music selected especially the 1st and 3rd was very touching and emotional. We also felt that during the mass. Thanking Bronwyn and Philip for their personal touch.
Patrice Moloney
01:10 17 Aug 20
Thank you Bronwyn and Phillip for your caring approach to our mother and grandmother's funeral, for listening to concerns and attending to detail. It was a lovely service and offered the support we needed in this difficult time. - Francesca
Mimma Cutroni
01:04 17 Aug 20
Bronwyn and Phillip conducted our mum's funeral last week. All went very well. They were very professional, caring and attentive to detail. We highly recommend them.
Michael George
08:31 29 Oct 18
We totally recommend Candlepines to take care of all your funeral requirements during such a difficult time. We did not have to worry about anything after arrangements had been made after the passing of our Mother, in May this year. We found Bronwyn and Phillip to be caring, sensative, compassionate and totally professional in their dealings at this time. We also loved the fact that Candlepines is a local businesses with conections in our community, which made the experience more personal.
Kim Louise
10:56 04 Jun 18
Bronwyn and Phillip are simply wonderful from beginning to end and beyond the funeral in support of the grieving family. Dad and I can’t thank you both enough. Mum’s passing was sudden and that lovely voice on the end of my first phone call made it all so easier to deal with the details. Thank you Candlepines xo
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